Privacy Policy

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Your Privacy Matters to Us

At ChickenTray.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By accessing or using ChickenTray.com, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to handling your information.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect personal information such as:

  • Full name
  • Contact details (email address, phone number)
  • Delivery address
  • Payment information

Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Referring website
  • Pages viewed and time spent on our website

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing Orders: To fulfill and manage your orders, process payments, and provide delivery information.
  • Customer Service: To respond to your inquiries, provide support, and address any issues you may have.
  • Improving Our Services: To analyze usage patterns, identify popular features, and enhance your experience.
  • Marketing: To send promotional materials, newsletters, and updates about our products and services (with your consent).
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your browser and remember certain information.

We use cookies to:

  • Remember your preferences and settings
  • Keep track of items in your shopping cart
  • Analyze how you use our website
  • Personalize your experience

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website and limit certain functionalities.

Information Sharing and Disclosure

We may share your information with:

Service Providers

We engage trusted third-party companies to perform services on our behalf, such as payment processing, delivery, and marketing. These service providers have access to your personal information only to perform these tasks and are obligated to maintain its confidentiality.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulations, or if we believe such action is necessary to protect our rights, property, or safety or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or use of your information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Secure Transactions

All payment information is encrypted using industry-standard SSL technology to ensure your data remains private and secure.

Access Controls

We restrict access to personal information to authorized employees who need it to perform their job responsibilities.

Regular Audits

We conduct regular security assessments and audits to ensure our systems and procedures meet the highest security standards.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access

Request access to the personal information we hold about you.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information in certain circumstances.

Restriction

Request restriction of processing of your personal information.

Data Portability

Request transfer of your personal information to another service provider.

Objection

Object to processing of your personal information for certain purposes.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Chicken Tray, Village Bhondsi, Near Damdama Lake, Sohna Road, Gurugram, Haryana 122102
privacy@ChickenTray.com
+91 91234 56789